BILLING, REFUNDS AND DISPUTES
For Blue Check and ZippBiz business plans bought on our website. You don't need to sign in to ask for a refund or report a charge.
Your subscription and receipts
See every receipt, change or cancel your plan, and update your card.
Sign in to see your billingAsk for a refund
Tell us what happened and which charge it was. A person on our team reviews every request and replies by email within 2 business days.
Request a refundDispute a charge you don't recognize
If you see a Zipplign charge you didn't make, tell us right away. We'll look into it, stop any further charges on that subscription while we do, and refund charges we confirm weren't yours.
Include the date and amount, the email on the receipt, and the last 4 digits of the card. Never send your full card number.
Report an unauthorized chargePrefer email?
Write to support@zipplign.com with "Billing" in the subject.